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For technical support issues pertaining solely to EMRetiree.com, such as login difficulties, email address update, site operation, or profile update, complete this form: EMRetiree Contact Us.
Please do not use this form for pension or retiree benefits questions.
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The Contact Information Guide is a comprehensive reference to your ExxonMobil benefits and programs' service providers, Company websites, and retiree related government sites. To access this guide, click Here.
Contact the ExxonMobil Benefits Service Center:
Please do not contact the ExxonMobil Benefits Service center for technical support issues pertaining to EMRetiree.com.
ExxonMobil Benefits Service Center Toll-Free: 1-833-776-9966 Monday -- Friday 8:00 a.m. to 4:00 p.m. CST, except certain holidays Website: digital.alight.com/exxonmobil Alight Mobile app (available through Apple App Store or Google Play)
Note: You will need a PIN in order to speak to a Customer Service Representative. If you do not have a PIN, please listen to all of the options and select the one that will connect you with a representative.